Data Privacy Statement
This Privacy Notice describes how Boehringer Ingelheim Vetmedica GmbH (hereafter “Boehringer Ingelheim”, “we”, “our”, “us”) uses, stores and discloses (together “process”) the personal data we collect about you through this website. In any event, we will only process your personal data in accordance with applicable data protection and privacy laws (i.e. the General Data Protection Regulation - GDPR).
1. Use of Data and Legal Basis
1.1 Contact form or other requests
We process your data in order to provide you with the agreed or requested services on this website:
- if you register and log in;
- if you take part in training courses or events;
- if you send us inquiries about products or possible adverse event.
The legal basis is Article 6 (1) b) GDPR. If you send information about possible adverse events the legal basis is Article 6 (1) c) GDPR (see section 3 for specific information about adverse events).
1.2 Log data
1.3 Cookies and similar Technologies
1.3.1 Essential Cookies
Essential Cookies are necessary for the website to function properly. Such Cookies make a website usable by providing basic functions such as page navigation and access to secure areas of the website or language settings. Due to their importance for the website's functioning, you cannot opt-out from this kind of Cookies. We base the related processing of personal data on Art. 6 (1) b GDPR, the contractual provision of our services.
Essential Cookies we use to provide this website include Cookies, which
- allow a visitor to receive site content from one out of multiple servers as the user browses the site,
- determine whether a user has accepted which category in the Cookie banner,
- maintain the status of the user for all page requests.
Session cookies: Session cookies allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit. Session cookies are combination of one or more temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognize you. You will have to log back in (if login is required) or select your preferences/themes again if the site uses these features.
Target Group : This is a special cookie to define the visibility of specific content to specific groups of users (i.e. HCPs, patients or journalists) when they want to see a different ‘version’ of the website. This specifies which audience should be able to see which content in the website. For instance, if a content contains specific scientific information, which should not be visible to the public, tagging it to be viewed by a healthcare professional audience will mean this content will only be visible to those who have identified themselves as healthcare professional.
The lifetime of essential Cookies we use extends from the respective session up to one year.
1.3.2 Cookies for Website Optimization
We use the following services of third-party providers:
Adobe Analytics (Omniture)
The analyses help us to improve our services.
The Cookies related to this service allow us for example to
- Create a unique ID for users and enabling us to track visitors across our different domains,
- Determine, if Cookies are enabled,
- Captures statistics about the user's visits to the website,
- Identify the time (in days) between two visits by the same visitor,
- Learn about the number of visits by a single user.
1.3.3 Adobe DTM (website statistics)
We use the services of Adobe Systems Software Ireland Limited ("Adobe") to compile general statistics on the use of our website, to understand user behaviour in general and to improve our website if necessary (legal basis is Art. 6 (1) f) DSGVO). No data will be collected from your end device and no data will be stored with which you will be recognised on subsequent visits.
1.4 Further purposes for which we process your personal data
We process your personal data to:
- live existing and new business relationships and we will retain the personal data for the time of this business relationship. During the business relationship, we may use contact details and information regarding professional qualification (publication etc.). Some of the information is being collected via publicly available sources and internet sites. The legal basis for the processing of this data is Art. 6 (1) b) and f) of the GDPR.
meet our legitimate interests, including to:
(i) complete a corporate transaction (e.g., corporate restructuring, sale or assignment of assets, merger); and
- meet our legal obligations, any court order or other binding decision;
- with your consent for other purposes, such as, the subscription to a newsletter; in this case you have the possibility to withdraw your consent at any time.
2. Data Transfer
We may share personal information with third-parties.
2.1 Reporting obligations to regulatory authorities and enforcement of rights
We may share personal data in pharmacovigilance cases as specified in Section 6.
In order to protect our rights or the rights of third-parties, we may also disclose data to rights holders, consultants and authorities in accordance with legal provisions.
2.2 Service provider
We engage service providers to process your personal data for the purposes described in this data protection information. These service providers process the data only on our behalf, in accordance with our instructions and under our control in accordance with this data privacy declaration.
One of these service providers is Adobe Systems Software Ireland Limited, 4-6 River-walk, Citywest Business Campus, Dublin 24, Ireland, providing data and web analytics services.
2.3 Boehringer Ingelheim companies
As part of a global group of companies, we involve other Boehringer Ingelheim companies that support us in data processing. These group companies process the data exclusively for the purposes stated in this data protection declaration.
2.4 Data transfer to recipients outside the EU
Some of these service providers and Boehringer companies process personal data outside the EU. In these cases, we ensure an adequate level of data protection to comply with European law (usually through EU standard contractual clauses published by the European Commission).
3. Specific Privacy Notice for Pharmacovigilance
If you report adverse events or other pharmacovigilance relevant information to a Boehringer Ingelheim product we will use and share this data solely for pharmacovigilance purposes. (Pharmacovigilance is the detection, assessment, understanding and prevention of adverse effects or any other medicine-related problem.)
All reports will be shared with Boehringer Ingelheim Vetmedica GmbH who is operating the global pharmacovigilance database.
Boehringer Ingelheim is obliged to report pharmacovigilance relevant information to health authorities worldwide (including to countries that may have another level of data protection compared to the EU). Legal basis: Art. 6 (1) c), and for transfers outside EU Art. 6 (1) f) and Art. 49 (1) e) GDPR.
The reports will contain details about the incident but only limited personal data:
- For Patients, the report will only contain, age, gender and initials as provided, but never the patient's name.
- For the reporting individuals, the report will include the name, profession (e.g. physician, pharmacist), initials or address, e-mail and phone number as provided. The contact information is required to be able to follow-up with the reporter to gain high quality and complete information on adverse events. If the reporter does not wish to provide his contact details to Boehringer Ingelheim or authorities, “Privacy” is entered in reporter's names field.
Where your data is shared with other Boehringer Ingelheim companies, business partners or service providers outside of the EU, we will provide an adequate protection of personal data.
As reports about adverse events are important for public health reasons, reports are kept for minimum of 10 years after withdrawal of the product in the last country where the product is marketed.
Boehringer Ingelheim processes your personal data for as long as necessary for the purpose of the processing, which mainly is the provision of our services requested by you. This means for example that we send you newsletters for as long as you did not withdraw your subscription or that we store your user account data (login, profession, name etc.) for as long as you maintain a user account with us.
We will retain personal information for as long as necessary for the particular business purpose or purposes for which it was collected. If you revoke your consent, delete user accounts or object to data processing, we will delete the data collected in a timely manner.
In some cases we are obliged to keep data to comply with statutory retention periods (e.g. in the context of pharmacovigilance). In such a case, we will ensure that your data will only be used to comply with the retention obligations and not for other purposes.
5. Your Rights
Subject to limitations in applicable law, you have a right of access, rectification, restriction, erasure, and portability of your personal data, as well as the right not to be subject to automated individual decision-making.
You also have the right to withdraw your consent at any time.
Right to object:
To the extent we base the processing on our legitimate interests, you may opt-out from such processing at any time. In this case, we will not process such personal data any longer unless our interests prevail. You can object to the use of data for direct marketing purposes at any time. You may also object to the processing of your personal data for the transfer to authorities outside the EU described above in Section 6 for pharmacovigilance cases unless the interests of Boehringer Ingelheim prevail.
Please send your request or any question you have in relation to our processing of your personal data to:Boehringer Ingelheim Vetmedica GmbH
– Data Protection Officer –
Binger Strasse 173
D-55216 Ingelheim am Rhein
If you still have concerns, you may have a right to lodge a complaint to the supervisory authority for privacy in your country or responsible for BI:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz, Hintere Bleiche 34, 55116 Mainz, email@example.com